Overview

The Andi® Skills Manager allows you to manage skills and users for your organization. This article will show you how to navigate the Skills Manager.

 

In This Article

 

Menu Bar

This is the menu bar in the Manager

The menu bar allows you to navigate to other areas of the Skills Manager.

  • Gallery
    • This will take you to the Andi® Gallery, where you can install skills to your organization.

  • Manager
    • This is the Manage Skills Dashboard page that you see when you first log in to the Skills Manager. If you navigate away from the dashboard, you can select ‘Manager’ to return to it.

  • Builder
    • This will take you to the Resources and Downloads area of the Skills Manager where you can find developer documentation and the latest version of the Andi® Skills KitThis tab will only be available if you have the skill writing package.
  • Admin 
    • This takes administrators to the Administration area where they can manage user roles and permissions for the Andi® Skills Manager, as well as Production and Development and Testing workgroups. This tab will only be available if you have an administrative permission.
  • Andi® Support Shows the icon to select to go to the support site
    • Selecting this icon will take you to the Andi® Support Site, where you can view articles on building and managing your skills or put in a ticket if you need help.
  • Log Out  Shows the icon to select to log out
    • Selecting this icon will log you out of the Andi® Skills Manager. This does not impact your Andi® login status in the IDE.

 

Skills Tab

Shows the skill tab of the Manager Dashboard

 

The Skills Tab is the default view when you log into the Skills Manager and shows the Andi® Skills that have been deployed to your organization. This includes both skills created by your organization that you own and skills made available to your organization but created by another organization who owns the skill, such as PrecisionLender.

 

Workgroup

Shows the workgroup dropdown

The Workgroup dropdown is used to filter skills on the dashboard based on their availability for that particular workgroup. Information shown on the skill tile is based on the selected workgroup.

Your user permissions will determine your default dashboard workgroup view.

  • If you have the 'Enable skills in Testing Workgroup' permission, then the Testing Workgroup will be your default dashboard view.
  • If you do not have the 'Enable skills in Testing Workgroup' permission but have the 'Deploy and enable skills in Development workgroup', then the Development Workgroup will be your default dashboard view.
  • Otherwise, the Production Workgroup will be your default dashboard view.

 

Skills Section

Shows the enabled and disabled skill tiles

By default, each skill will be displayed in alphabetical order by skill name. On each skill tile, you can see whether or not the skill is enabled (including the date if enabled) in the selected workgroup, and the skill's description for your users. In addition to the text:

  • A shaded skill tile indicates that a skill is disabled.

  • An unshaded skill tile indicates that a skill is enabled.

The icon in the bottom right corner of each tile represents the organization who owns the skill. An icon will only appear if one has been uploaded by the organization.

Shows a skill tile with an icon

To see detailed information about a skill, select it to view its skill page.

 

Searching, Sorting, and Filtering Skills

Shows where to search, sort, and filter skills

 

Searching Skills

  • You can search for skills that have been deployed to your organization using the Search bar.

Sorting Skills

  • Using the Sort dropdown, you can sort the skills on your dashboard based on the skill name or if the skill is enabled.

Filtering Skills

  • Using the Filters checkboxes, you can sort the skills on your dashboard based on the following options:

    • Whether the skill is enabled or disabled

    • Whether or not the skill is ready for production

      • If the workgroup is filtered to production, this filter option will not appear because the production workgroup includes all skills that are ready for production

    • The organization that published the skill

    • The available languages for the skill will display in the Language dropdown.

  • Your selected dashboard filters will remain in place throughout the duration of your login session in the Manager as you navigate between other screens and the dashboard.

 

Andi® Feed Tab

The Andi® Feed Tab will be available to users who have the 'Access Chat Feed Telemetry' permission.

 

 

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