Chatham Back to Back Swaps - Conversational

Overview

When an RM asks about swaps, Andi® will provide a quick 3 minute video explanation from Chatham Financial about interest rate swaps. This article will cover testing the skill, and viewing and enabling it in PrecisionLender.

 

In This Article

 

Testing the Skill

Before enabling the skill for the targeted audience, you first need to ensure that the skill is working properly by testing it. To do this, navigate to the skill details page to enable the skill for your Testing audience:

  • Select Testing under the Audiences section.
  • In the Version drop down, choose a version of the skill that you would like to test.
  • Select Save to enable the skill for the Testing audience. Once you've enabled this skill for testing, make sure you've added the users who will be testing the skill to the Testing audience.

 

Viewing the Skill in PrecisionLender

Shows the skill message in Andi

 

To use the skill, open the Andi® chat window and type 'tell me about swaps'. Select the link highlighted in the image above to watch a short video and learn more about back-to-back interest rate swaps.

Tip

Always remember to save the opportunity to apply any changes.

 

Enabling the Skill

After you've viewed and tested the skill, you are ready to enable the skill for the targeted Audience.

  • Navigate back to the skill details page for the skill you were testing.
  • In the Audiences section, select the targeted audience for this skill and choose the version of the skill you're enabling. When the latest skill version is published by the skill owner, this will automatically be available for selection in the list.
  • Select Save to enable the skill for the targeted audience.

Note

After enabling the skill for everyone, we recommend disabling it for the Testing audience.

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